Duty Recovery

We offer Duty Recovery exercises on a world-wide basis for our customers. Our specialist team use industry best approaches and in-house technology to analyse import & export data identifying potential overpayments or underpayments.

Define Tactical & Strategic Objectives that will drive success
Acquire Tools & Procedures to deliver Planned and Reactive Activities
Work cohesively to prepare all recovery claims with full support throughout.
Utilise accurate, Real Time M.I. to drive procedures

Does any of this sound familiar?

Even experienced Supply Chain users and operators find that problems occur
and they can cause problems internally and with customers.

  • Do you believe there may be incorrect duties paid on your goods?
  • Are you, or your customers' goods stuck in Customs?
  • Are you worried that you are legally responsible for mistakes made by third parties (vendors, shippers, brokers)?
  • Are delayed goods affecting your Customer Relationships?
  • Are you using the correct procedures?
  • Is time being wasted firefighting Customs issues in real-time?
  • Are penalties and fines eating into your margins and taking up time to correct errors?
  • Have you been offered cookie cutter training but do not know if it will really benefit you?

problems we solve

Cost-Effective Customs Strategy for your business and your team

Wherever you are in the World, you might view Customs Regulations as an obstacle to trade that you want to avoid and hope that you won't have to deal with any problems or the consequences of mistakes.


Customs can be a tangle of compliance, codes, rules, fees, duty payable, local regulations and procedures that vary from country to country and port to port.

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Many companies in the Global Supply Chain struggle to find the right balance when deciding how to deal with Customs Compliance.

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You will probably use a broker to deal with Customs issues but do you see  a fair return on this cost? We can help you get best value from your brokers.

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Or do you operate at a scale which would reward investing in highly trained staff that become a fixed cost and eat into your margins when business is slower?

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problems we solve

Finding out the answers to these questions is what will help you create and deliver a successful Customs Strategy

Break down complex processes by using our 4 step approach

Our 4 step approach is carried out by subject matter experts and executed to the highest standards. First we will offer an initial consultation to ensure we are meeting the wants and needs of our customer. We will follow this up by a review of your data and present back to you our analytical findings. The next steps include duty reclaim which we will be there for, every step of the way, so that you can be put at ease and we are available for any on-hand support.

If You Need Help In Any Of These Areas, Talk To An Expert Today

As well as being cost effective, CustomsPlus™ products and services are designed to be improve and streamline your international trade, customs management and trade compliance. CustomsPlus will help you prepare for and take full advantage of the trend for digitisation in customs and trade. ​


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Customs Consultancy

Expert Consultany to help you define your Customs Challenges

CustomsPlus™ will support your business as qualified and independent advisors with core expertise and market insight across the global supply chain.

Let's talk about cost effective, timely and current best practice strategies.