Kian Keong Tan (Rick): Customer Operations

Kian Keong Tan has worked in Freight Audit and Payment Solutions for the past 12 years.

He has comprehensive experience in all aspects of Invoice Processing, Invoice Audit, Information Management and related technologies. Keong’s roles over the past decade have featured.

  • Data Entry Manager
  • Pricing Supervisor
  • Project Management as an Implementation Manager
  • Latterly as an Audit Manager, due to his precise and methodical approach, he produced automated solutions for customers, carriers and EMEA & APAC operations.

Keong has been a key player from the early days of CustomsPlus and has helped develop the company’s primary focus of increasing performance through technology, innovative supply chains and customs compliance.

Skill sets:

  • Freight Invoice Process Management, Audit, & Compliance
  • Project Management
  • International Transportation
  • Supply Chain Analytics
  • Benchmarking and Procurement
  • International Transportation
  • Customs Compliance
  • Fluent in Mandarin, Cantonese, English and Malay

Kian Keong Tan was educated at INTI College Malaysia and completed his masters at Liverpool John Moores University.

He is a Certified Customs Practitioner with subjects including; ).

  • Customs Law & Regulation
  • Customs Processing & Procedures
  • Tariff Classification
  • Rules of Origin
  • Customs Valuation
  • Customs Declarations
  • AEO Requirements
  • Excise Duties and Procedures
  • Export Licencing Controls

If you would like to contact Kian concerning our services, please email him at

Experience a better way.

As well as being cost effective, Customs Plus™ products and services will improve and streamline your international trade, customs management and trade compliance.

You will also embark on a virtuous cycle of development, leading to:
Better employee conditions, leading to improved retention and morale
Greener processes, which reflect well on your reputation and brand
Faster processing of freight, leading to improved customer satisfaction
More efficient interactions with Customs Authorities
Reduced costs, therefore improved value for consumers

Optimising the Customs Entry Process across The World...

Discover how we deliver Automated Customs Technology, Compliance Services and Strategic Consultancy : all designed to make your Customs interactions so efficient that they present as enterprise opportunities.

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